Subscribe   My Account   View Cart   Secure Checkout
The Supplies Guys Home The Supplies Guys: Platinum Circle of Excellence Award Winner
# #

Customer Service Pledge at Supplys Guys

 

Supplys Guys have Live Personnel

When Supplys guys first opened their doors for operation years ago, the owners were determined to keep one thing at the center of their focus: exceptional customer service. To this day, Supplys Guys stays true to that focus. Customer service at Supplys Guys starts with at the first phone call. Customers who call Supplys Guys are guaranteed to talk to a live representative within 1 minute or their order is free.

The Supplys Guys Prompt Problem Resolution

After that first phone call all of us here at the Supplys Guys make every effort to keep the order process quick and simple. However, we know that despite our best attempts there may be times when customers contact us with questions and concerns about their order. That's why the Supplys Guys representatives are fully trained on resolving customer complaints in the most conciliatory manner possible. In fact, at the Supplys Guys we view a problem as a way to show our customers how much we're committed to their service.

Warranty at SuppliesGuys.com

Another important aspect of Suppliesguys.com customer service is the warranty that comes with all printer ink and toner. Suppliesguys.com warrants that all of its products, both OEM and compatible, are free of defect. Suppliesguys.com customers who encounter any problems with Suppliesguys.com product have a full 90 days to return the product and will receive a replacement or a refund, whichever they choose. Suppliesguys will pay for the cost to ship the product back to them, so customers are urged to contact customer support as soon as possible if they believe they have a defective product. Again, we at suppliesguys are committed to making buying from us a pleasurable experience, and a smooth return process is just another way we show that to our customers.




With Supplies Guys you can order securely and conveniently. Order any of our products online or by phone toll-free at 1-888-722-0390 or local: 201-493-8433. If you prefer to fax in your order at 201-493-8187 please indicate the part number, description and quantity of the items you wish to order.


The Supplies Guys is committed to providing you with high-quality discounted Xerox/Tektronix ink and supplies. We guarantee all of solid ink sticks, toner and printing supplies. Shop and see why we are your #1 source for discount Tektronix solid ink sticks. Can't find the Xerox or Phaser solid ink stick or toner cartridge you are looking for? Call or email and we will help you find it!

BizRate Circle of Excellence Site  MERCHANT Reviews at Bizrate BizRate Customer Certified (GOLD) Site HACKER SAFE certified sites prevent over 99.9% of hacker crime.

© Copyright the Supplies Guys, 2014

All Rights Reserved

Xerox and Phaser are trademarks of Xerox Corporation. The Supplies Guys is not affiliated with Xerox Corporation in any way, nor does Xerox Corporation endorse any product of The Supplies Guys.

Everyday Low Prices on Writing Supplies
GSA / DOD
Evolve Recycling Program