All of our compatible products are backed by a full two year 100% satisfaction guarantee. You may return unopened or defective used products within two years of purchase date for a full refund, no restocking fees apply.
All compatible ink and toner products from The Supplies Guys are backed by a two-year warranty and may be returned for replacement or refund. Credit will be issued to the original payment method within 10-15 business days upon return of the item.
Any damaged, defective or unopened OEM products may be returned for a full refund to The Supplies Guys within 15 days of the original purchase date. Any items returned between 16-30 days of the purchase date will be eligible for a refund via store credit.
Any lost packages, shortages or damages need to be claimed within 30 days of order delivery for credit or replacement.