Free Shipping
Customer Service Options

In order to ensure your products in the shortest amount of time, The Supplies Guys offer the following shipping options in the United States.

Shipping/Distribution Locations
  • Please note: UPS does not ship on Weekends and Holidays.
  • We are open Monday - Thursday, 8:30am - 8:00pm EST; Friday, 8:30am - 7:00pm EST
UPS

UPS Ground

This low-cost solution ships packages to 48 contiguous states. Please allow 3 to 5 business days for delivery. We always ship from the closest in-stock warehouse so you may receive your order sooner, but it is not guaranteed. UPS Ground orders placed by 5:30pm EST will be shipped the same day.* If you need the package guaranteed for faster delivery, then we also offer 2nd Day and Next Day services.

UPS 2nd Day Air

UPS 2nd Day Air provides guaranteed on-time delivery to every address throughout the United States by the end of the second business day. This includes Alaska, Hawaii and Puerto Rico. UPS 2nd Day Air orders placed by 7:45pm EST (Monday-Thursday) and by 6:45pm EST (Friday) will be shipped the same day.*

UPS Next Day Air

UPS Next Day Air features fast, reliable delivery to the 48 adjoining states. Delivery is guaranteed by 10:30 a.m., noon, or end of day the next business day depending on destination (noon or 1:30 p.m. on Saturdays). UPS Next Day Air orders placed by 7:45pm EST (Monday-Thursday) and by 6:45pm EST (Friday) will be shipped the same day.*

Note: All shipping methods are subject to applicable taxes.

* For all items that are in stock. If an order contains back-ordered or out of stock items the customer will be notified ASAP!

** The customer must report within 48 hours from delivery date for any Deliveries that are Missing Items (Short Shipped / Fell out in Transit) and / or Damaged Packages to submit a claim. All quoted delivery time frames are weather permitting. For Packages Not Delivered / Lost, the customer has up to 17 days from date of Shipment to place a claim for financial remuneration with The Supplies Guys.

International Shipping

All International Orders are handled in the following manner to reduce credit card fraud.

International Ordering Step 1
International Ordering Step 2

We will calculate and notify you of the shipping charge (we ship via UPS World Express).

International Ordering Step 3

Upon acceptance of shipping charge, you will be required to remit a legible copy of the front & back of your credit card as well as a signed statement that authorizes The Supplies Guys to charge your credit card for the total amount of the order.

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