The Supplies Guys warrants its compatible ink/toner products to be suitable for use in all printers and to be free of defects which could cause damage to these printers. If for any reason you believe the use of our compatible ink or toner is responsible for a problem with your machine, please contact us right away at 888-722-0390 and one of our technicians will assist you in resolving your issue. If we are unable to resolve your issue over the phone, we will contact an authorized service provider in your area as soon as possible. If any damage is found to be caused by our compatible ink or toner we will, at our discretion, cover the cost of the repair or replacement of the printer.
Please do not contact a service provider on your own, service performed without our prior knowledge will void your Supplies Guys Ink/Toner warranty
If you are not satisfied with your purchase you have 30 days from the date of the purchase to return OEM items. See our Customer Satisfaction, Replacements, and Returns Policy.
* Please note, if your printer has been modified by a third party company it may not work with our compatible toners